FAQ's


PLANT-BASED  +  VEGAN  +  CLEAN  +  KIND

INGREDIENTS

All of our products are 100% Vegan, cruelty-free, & made with plant-based oils.  We source our ingredients from companies that guarantee the highest quality products & embody our own standards that are both ethical & eco-conscious. 

PACKAGING

Our products are packaged in glass bottles & boxes made from recycled content.  We also ship using GREENWRAP, a biodegradable alternative to plastic bubble wrap.  We urge you to reuse or recycle your bottles to show love to your mother {EARTH}. 

DISCOLORATION / SHELF LIFE

We do not use preservatives other than vitamin e & grapefruit seed extract to maintain the natural state of our products.  Keeping them out of the heat & direct sunlight will help preserve their integrity. Colors may vary due to the nature of pure ingredients & will not affect the potency of the product. Floral waters such as rose, peppermint, & neroli may vary in color from pale yellow to dark yellow but will have no effect on how the product is intended to perform.  We list a shelf life of 9-12 months on each product although they typically last much longer. 

HOW TO USE OUR PRODUCTS

Our face oils are intended to replace regular moisturizers & can be used both morning & evening.  We recommend the following skincare ritual:

Morning >>> Cleanse (cleansing oil, favorite cleanser, or just a wet washcloth), Tone (skin tonic), Restore (face oil + eye oil), Protect (sunscreen)

Evening >>> Cleanse (cleansing oil or favorite cleanser), Tone (skin tonic), Restore (face oil + eye oil)  

1-3 x's a week >>> Face Mask &/or Exfoliation

SHIPPING 

We make all of our products in small batches to preserve the quality & freshness so it arrives to you at optimal goodness.  We are located in Phoenix, Arizona so all orders are shipped directly to you from us in the desert.  Expect packages to arrive (in the U.S.) within 3-7 days from ordering. Shipping charges are based on the weight of items and will vary with purchase.  All AZ residents will be charged the local tax rate.  

REFUNDS/EXCHANGES/DAMAGED ITEMS

We want you to be satisfied with your purchase.  Unfortunately, we cannot refund or exchange an opened item.  If there is a problem with your order such as damage during shipping, quality of product, or we sent the wrong item please contact us here.  We will request images of damaged product & will replace items as quickly as possible.